Aftersales Support Engineer
Responsibilities
- Hit targets aligned with the business strategies
- Following up new leads which involves researching possible clients, setting meetings, and attending corporate events
- Create a portfolio of new clients won
- Develop and suggest strategic plans for growth of accounts
- Retain and build strong bonds with clients
- Provide excellent customer service to all clients
- Communicate at a senior level with the internal team to provide excellent solutions to the clients
- Develop and maintain excellent knowledge and understanding of the company’s business, offerings, competitors, and industry
Required Knowledge, Skills, and Abilities
- Fresh graduates are welcome to apply!
- Graduate of Electronics Engineering or equivalent
- Competence with video conference and broadcasting systems
- Expertise in processing control, routing, and audio video signal flow with broadcast software.
- Understanding AV technologies and IT systems on a technical level
- Awareness of the latest trends, hardware, and features in AV equipment
- Interpersonal, delegation, and teamwork skills.
- The ability to clearly understand to and respond to needs as communicated by other members of the team.
- Must be willing to work on shifting schedule.
- Willing to work in Makati
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