Video Conferencing Disrupted: Is There Space for Traditional VC Tools in Today’s Conference Rooms?

The future of work is agile. It’s intelligent, driven by smart, connected systems and devices. It also doesn’t care as much as employers used to about where people work or what devices they use to get things done.

Amid these shifting tides of the way we work, many traditional companies have struggled to stay afloat. That certainly seems to

be the case for traditional video conferencing companies, whose hardware used to be ubiquitous in the conference rooms of enterprises across the globe. While these systems may still be in place today, many are reaching end of life.

This, coupled with the changes in the way organizations operate, leads one to question whether there’s still a place for traditional video conferencing infrastructure in the modern and future workplace. New cloud-based solutions, after all, are meeting companies’ needs for flexibility and cross-border collaboration.

As with any disrupted industry, though, some legacy players will survive the turbulence by integrating with new technology, as well as going back to the drawing board to revamp their products and services.

Video as part of a collaboration ecosystem

Digital adoption and a new generation of workers and entrepreneurs have drastically changed the modern-day workplace. For starters, 62 percent of today’s workforce are already working from anywhere, according to the Future of Work study by Polycom, a provider of video, voice, and content solutions now owned by Plantronics.

There’s also a larger emphasis on collaboration, advocated by startups and manifested in the proliferation of open-plan offices in recent years. But that, in turn, has spurred by a push-back from employees and academics; workers complain of the numerous distractions they experience due to the lack of privacy.

As a result, more organizations are building huddle rooms—small meeting spaces that can accommodate only four to six people. In fact, Frost & Sullivan estimates that there are now 32.4 million huddle rooms worldwide.

“Led by the more collaborative culture of millennials, organizations are seeking to increase the numbers and types of collaboration spaces that are available to their teams. This results in a greater number of huddle rooms, video ‘phone booths’ and tools for mobile collaboration,” says Roshan Gupta, Regional Director for India of ZiipRoom, a maker of productivity and connectivity software for meeting rooms.

Apart from video- and audio-conferencing tools, huddle rooms are increasingly being equipped with collaboration technologies like digital whiteboards and content-sharing platforms, especially within companies that employ remote staff or work with partners in different cities and countries.

Multi-device and cross-platform experiences

Many millennials, who will comprise 75 percent of the global workforce by 2025, are more comfortable doing work on different devices than their previous generation. They’re also more comfortable on video, says Gupta. This level of comfort, though, may be even higher among Gen Z—digital natives who are now entering the workforce.

This comfort with digital technology has increased users’ expectations of having a good experience no matter what device they’re using

and wherever they may be. However, with their reliance on specific hardware and IP address connections, traditional video conferencing tools require users to be physically present in the room where the infrastructure is installed. They don’t allow participants to connect to the video conference with their own laptops, and most require the other party to use the same technology.

They also don’t come with collaboration and productivity features. In this aspect, traditional video conferencing tools simply can’t compete with the likes of Skype for Business, G Suite, and Office 365. These cloud-based Software-as-a-Service (SaaS) suites, developed by technology giants, include audio and video calls, content sharing, and real-time collaboration.

For instance, while speaking via Hangouts, people can see and edit the same spreadsheet on Google Sheets. Office 365 offers participants HD video, a shared workspace, a digital whiteboard, file storage and sharing, and more than 140 integrated apps and services. Because they’re hosted on the cloud, these SaaS tools can be used seamlessly across different devices.

Cloud-based video conferencing services are also riding the tide of innovation in sectors like education and healthcare, where they can make a huge impact. “For instance, parents would love to see their ward performing at school’s annual day live- streamed on their mobile devices if they are unable to make it to the school,” says Gupta.

Similarly, Zoom’s app marketplace, which was launched in October 2018, allows for integration with learning management systems for delivering online courses. It also works with popular services such as Slack, Hubspot, LinkedIn Sales Navigator, and others.

Video conferencing may also be used to improve the quality of medical care in rural and disaster-stricken areas. “Medical staff have also benefited from quicker knowledge transfer during incidences of natural disasters or disease outbreaks, and can collaborate more closely with counterparts in the cities,” says Mei Lin Low, Polycom’s Director, Solutions Marketing, APAC.

These SaaS capabilities for multi-device operation and app integration support the future workforce’s need for agility and collaboration—with no space in the picture, it seems, for traditional video conferencing tools.

A lifeline for traditional VCs

There is, however, a way for traditional video conferencing tools to be integrated into today’s huddle and conference rooms, as well as personal devices. Unified communications (UC) technology, offered by the likes of ZiipRoom and Polycom, allows different video conferencing software to work together. That means people participating in the same video call may use different software.

“We know that many enterprises still have hardware endpoints in their conference rooms and are remiss to throw away these investments when starting their Zoom subscription,” says Tien Tien Sin, Sales, South East Asia, of Zoom. Many have thus partnered with cloud-based video software and UC service providers. Today, says Gupta, the average enterprise uses four to six UC platforms.

“You can already see that many companies are developing products which are cross- platform compatible,” adds Christopher Lim, General Manager of ESCO, a systems integration and distribution company that represents Zoom in Asia.

Another—and longer-term—solution is to revamp one’s products and services. Take for example Polycom, which was launched in 1990 and initially sold audio conferencing speakerphones. Over the decades, it acquired a string of companies in the audio and video conferencing space and built an open collaboration network, eventually launching a UC platform.

The future of video conferencing

Such interoperability is key to the survival of video conferencing solutions—both traditional and cloud-based—in the future workplace where multi-vendor environments will be the norm.

Low explains that enterprises that use both traditional video conferencing systems and Video-as-a-Service subscriptions will thus demand more flexible management tools. These will help them ensure consistent quality while minimizing costs.

As Gupta puts it: “You cannot force your ecosystem of customers, partners, suppliers and service providers to only use the platform you’ve selected.”

But apart from simply being able to work with different conferencing software, video tools also need to have collaboration and productivity features, or at least integrate with apps that offer them. This is crucial as workforces become more geographically dispersed and seek tools that allow them to work together. That means the future of video conferencing is largely cloud-based.

It will also incorporate the use of artificial intelligence for personalization and automation. This includes the ability to offer intelligent face-detection and voice triangulation cameras, simple click-to- join experiences, and AI-driven calendar scheduling and note-taking capabilities.

Plus, with the scalability and affordability of cloud-based solutions, more huddle rooms will be equipped with audio and

video conferencing capabilities. Different estimates indicate that only two percent to five percent of huddle rooms worldwide have these functions, representing huge growth potential in this sector.

“As compared to seven or eight years ago, the cost of setting up a VC room has come down considerably. Now you see packaged solutions in a box that can be shipped and set up easily. Basic huddle room set-ups are now so inexpensive to deploy and scale that for the first time, it actually makes sense from a financial perspective on an enterprise level,” says Lim.

In addition, the improvement of broadband networks across Southeast Asia will drive adoption of video conferencing technologies across the region.

In the end, though, it all boils down to user experience. “We believe that video collaboration is the next best thing to in-person meetings and discussions. The immediacy of video, and its ability to convey rich human emotions and reactions will facilitate more impactful discussions and quicker decision-making,” says Low.

Customers will expect ease of use wherever they work. “We see video moving from just formal room-to-room meetings to frictionlessly bringing people on mobile devices, desktops, and meeting spaces all into the same virtual environment, no matter their physical environment,” says Sin.

Adds Gupta: “When video conferencing is as easy and valuable as their other productivity apps, [people] will use it.”

www.polycom.com

https://zoom.us

https://ziiproom.com

www.esco.com.sg

Article from: Systems Integration Asia Feb/ Mar 2019

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Heald/Evo

The unique design of the Hostile Vehicle Mitigation (HVM) bollard means it can be installed at a depth only slightly greater than the height of the actual bollard itself with no loss of protection.

Technical Specification

Performance Rating
IWA14-1:2013 Bollard V/7200[N2A]/64/90:1.3

Bollard Diameter
273mm

Raised Height
1000mm

Power
415v/3 phase
230v/ Single phase
Or to suit country regulations

Options
EFO (Emergency Fast Operation)
LED lights available
Battery back up generator
Electro mechanical hydraulic operation

Normal Raise Speed
3-4 seconds approx

EFO Speed
1.5 seconds approx

Duty Cycle
100% rated

Finish
Galvanised then primed and painted black with red refl ective band. Alternative finishes and covers available on request.

Heald Matador HT3

Heald’s Electro Mechanical Matador is the latest addition to Heald’s product range. The EM Matador is an award-winning, sliding bollard system which is operated electro mechanically and has many additional benefits.

Technical Specification

Crash Testing
HT3: IWA 14-1:2013 Bollard V/7200[N3C]/64/90:1.3 (N3C 18 tonner vehicle)IWA 14-1:2013 Bollard V/7200[N2A]/80/90:4.8

Bollard Height
1100 mm

Bollard Diameter
273 mm

Foundation Depth
Surface mount (base requirements): 150 mm
Recessed:160 mm

Composition
Welding in accordance with BS 4872-1:1982.
Manufacturing in accordance with BS 6571.

Options
LED Lighting, Architectural Paving System, specialist cover options, Hydra Control and trace heating

Normal Operating Speed
6 seconds approx

Duty Cycle
100% rated

Motor
0.37 KWT (1 per dynamic bollard)

Finish
Base shot blasted and applied with special hard wearing resin
Top surface finished with anti-slip coating
Bollards galvanised with stainless steel covers

Heald/Raptor

Heald’s Raptor combines the high security of a roadblocker with the flexibility of a shallow mount bollard. The Raptor is the most resistant bollard of its type on the market due to its internal reinforcement which other bollards simply don’t have. Tested to both UK PAS 68 and US ASTM standards, not only will it halt a 7.5 tonne truck travelling at 80 kph it will also continue to function following the impact.

Technical Specification

Performance Rating
ASTM: M50-P1 Zero Penetration (SD-STD2.01 K12)
ASTM: C40 P1 Zero Penetration
PAS68 Blocker/Bollard V/7500[N3]/80/90:3.3/18.9

Axle Loadings
Will withstand any road going vehicle (In-house test certificate). Axle weight 120 tonnes or more.

Raised Height
985 mm

Width
380 mm

Composition
Profiled steel plate
Welding in accordance with BS 4872-1:1982
Manufacturing in accordance with BS 6571

Motor
Spec dependant on site requirements and may be altered after consultation with client. 3 kW motor.
Immersed pump (optional addition).
Extra Heavy duty solenoid valves (24 V DC) for reliability in operation.
Manual hand pump.
30 litre tank.

Power
415 V/3ph and neutral/50 Hz. Alternatively, power to suit customer requirements.

PLC Control Voltage
24 V DC

Options
Emergency Fast Operation (EFO) via accumulator
Hydra remote control and monitoring
Trace heating
LED lighting
High security lock out valve

Normal Raise Speed
4 - 6 seconds approx

EFO Speed
1.5 seconds approx

Duty Cycle
100% rated.

Finish
Galvanised then primed and painted grey or yellow, Chevrons available.Other colours available on request.

ATG/DEFENDER

The ATG Access Defender Automatic Bollard is a K4 impact tested bollard able to cope with a high number of operations per hour, making it ideal for sites with high traffic flow.

Technical Specification

Security Rating
US DOS - K4 Rating: 6,800 kg at 30 mph (48 kph)

Minimum Array
3

Power
External HPU

Diameter
273mm

Height Above Ground
762mm

Foundation Depth
1235mm

Finishes
Galvanised or painted yellow with the option of an aesthetic sleeve (279mm). Indirect red LED lights an option - check with technical team on application for a quotation.

Emergency Fast Operation (EFO)
Yes

SP400 Automatic Bollard

The SP400 Automatic Bollard is PAS 68 rated and available in a multitude of finishes and operation types making this product one of the most versatile high-security bollards on the market.

Technical Specification

Security Rating
PAS 68: V/7500(N2)/48/90:0/0
Security Rating
PAS 68: V/7500(N2)/64/90:2.3/2.7
Minimum Array
1
Power
External HPU
Diameter
240mm (lid), 209mm (core)
Height Above Ground
998mm
Foundation Depth
1528mm
Finishes
Sheradised black finish as standard, with or without two machine bands (client preference). Options include an aesthetic sleeve (219mm diameter) or direct LED (RGBW) lights. Product can be vinyl wrapped with a bespoke design or advertising copy.
Emergency Fast Operation (EFO)
Yes

SP400 Manually Retractable Bollard

The SP400 Manually Retractable Bollard offers an impact tested solution that can be easily operated without the need for electricity. 

Technical Specification

Security Rating
PAS 68: V/7500(N2)/48/90:0/0

Security Rating
PAS 68: V/7500(N2)/64/90:2.3/2.7

Minimum Array
1

Power
Integral HPU

Diameter
209mm (core)/ 240mm (lid)

Height Above Ground
998mm

Foundation Depth
1509mm

Finishes
Sheradised black finish as standard with two, yellow reflective bands. Product can be vinyl wrapped with a bespoke design or advertising copy.

SPTT Automatic Bollard

The SPTT Manually Retractable Bollard has a unique double retractable design which ensures smooth operation and acts as a depth saving feature. 

Technical Specification

Security Rating
PAS 68: V/7500(N2)64/90:0.5/6.1
Minimum Array
1
Power
External or Integral HPU
Diameter
209mm (top) / 280mm (bottom)
Height Above Ground
1000mm
Foundation Depth
900mm
Finishes
Sheradised black finish as standard. Option to sleeve with a stainless steel finish depending on application (210mm top, 282mm top diameter). Product can be vinyl wrapped with a bespoke design or advertising copy. A RAL finish is also possible on request.
Emergency Fast Operation (EFO)
No

SPTT Manually Retractable Bollard

The SPTT Manually Retractable Bollard has a unique double retractable design which ensures smooth operation and acts as a depth saving feature. 

Technical Specification

Security Rating
PAS 68: V/7500(N2)/64/90:0.5/6.1
Minimum Array
1
Power
Integral HPU
Diameter
209mm (top) / 280mm (bottom)
Height Above Ground
1000mm
Foundation Depth
900mm
Finishes
Sheradised black finish as standard. Option to sleeve with a stainless steel finish depending on application (210mm top, 282mm top diameter). Product can be vinyl wrapped with a bespoke design or advertising copy. A RAL finish is also possible on request.

ATG/Stealth

Tested to IWA 14-1, the Stealth Automatic Bollard is an automatic system with integral hydraulics that can be retrofitted into existing systems. 

Technical Specification

Security Rating
IWA 14: V/7200(N2A)/80/90:2.4 (Single Bollard)
Security Rating
IWA 14: V/7200(N2A)/80/90:0.8 (Dual Bollard)
Security Rating
PAS 68: V/7500(N2)/80/90:0.795/10.4 (Dual Bollard)
Minimum Array
1 (single bollard), 2 (dual bollard)
Power
External or Integral HPU
Diameter
230mm
Height Above Ground
1000mm
Foundation Depth
1514mm
Finishes
Sheradised black finish as standard with two yellow reflective bands. Option to fit with an aesthetic sleeve (240mm diameter) or direct LED (RGBW) lights - the external HPU model only. Product can be vinyl wrapped with a bespoke design or advertising copy.
Emergency Fast Operation (EFO)
Yes

ATG/SP MKII Titan Automatic Bollard

The Titan MK II Automatic Bollard is a cost-effective way of protecting key access points, available in a variety of operating sets and arrays. 

Technical Specification

Security Rating
PAS 68: V/7500/80/90:4.0/33.5
Security Rating
ASTM: M50 P2
Minimum Array
1
Power
External HPU
Diameter
273mm
Height Above Ground
1000mm
Foundation Depth
1684mm
Finishes
Galvanised and then painted as standard. Option to fit with an aesthetic sleeve (323mm diameter). Direct LED (RGBW) lights are also available for the unsleeved variant.
Emergency Fast Operation (EFO)
Yes

ATG/SP MKII Titan Manually Retractable Bollard

The Titan MK II is a manually retractable bollard impact tested to the British BSI PAS 68 standard.

Technical Specification

Security Rating
PAS 68: V/7500/80/90:4.0/33.5
Minimum Array
1
Power
Integral HPU
Diameter
273mm
Height Above Ground
1000mm
Foundation Depth
1684mm
Finishes
Galvanised and then painted as standard. Option to fit with an aesthetic sleeve (323mm diameter).

ATG/SP1000 Automatic Bollard

The SP1000 Automatic Bollard is the first ATG Access high-security bollard to be impact tested as part of the PAS 68 testing program, becoming one of the strongest automatic bollards available in the security market.

Technical Specification

Security Rating
PAS 68: V/7500(N2)80/90:0/10
Security Rating
ASTM: M50 P1
Minimum Array
1
Power
External HPU
Diameter
300mm
Height Above Ground
1000mm
Foundation Depth
1933mm
Finishes
Galvanised as standard with two yellow reflective bands. Can be fitted with either a black or stainless steel aesthetic sleeve (350mm diameter).
Emergency Fast Operation (EFO)
No

ATG/SP1200 Automatic Bollard

The SP1200 Automatic Bollard is the world's strongest impact tested bollard, and the only one tested with a 30,000kg vehicle.

Technical Specification

Security Rating
PAS 68: 30,000(N3)/80/90:3.30/25
Minimum Array
1
Diameter
300mm
Height Above Ground
1200mm
Foundation Depth
2040mm
Power
External HPU
Finishes
Galvanised as standard with two yellow reflective bands. For any alternative finishes, please discuss with our technical team on application for a quotation.
Emergency Fast Operation (EFO)
No

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    Here at ESCO, we like to keep in touch with our customers. If you need to talk, we're ready to listen.

    Talk to us

      By clicking Send, you agree to our Terms and that you have read our Data Use Policy.